1. Make people feel comfortable
No matter the situation, make sure the person you're talking to feels comfortable. They're not in a rush, they don't look stressed or preoccupied with something else.
Don't challenge or disagree with what they are saying - remember, your goal is to establish rapport and collect some initial information about the person. and if you do want to voice out your disagreement - pay attention to your tone of voice.
2. Pay attention at tone of voice
The tone can make a lot of difference in how what you are saying is perceived - loudness, the pitch, the speed with which you talk - all of them have an effect on the listener and what you are saying. Add positive emotion to what you are saying.
3. Be interested in the people you’re talking to
Show genuine interest in what the person is saying and ask them follow-up questions.
4. Actively listen
Use your body language - facial expressions nodding, eye contact, and don't use your phone during a conversation. Empathize and share your genuine emotions and thoughts.
We hope this article was helpful for you and you will use our tips in practice! Follow us on our Youtube channel for more tips and tricks on how to arrive, excel and thrive in Canada.
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